RevSpring Announces SeatMate™, an AI-Powered Virtual Agent Embedded in PersonaPay™ for Intelligent Engagement

Press Release

Information

SeatMate™ provides AI-assisted CSR guidance through the PersonaPay™ platform—which received Best in KLAS® in Patient Financial Engagement in 2025—so CSRs receive precisely the right talking points for each patient and can access needed information faster.

Link:

https://revspringinc.com/resources/blog/revspring-announces-ai-powered-virtual-agent-for-intelligent-engagement/

RevSpring4435RevSpring is the market leader in engagement and payment solutions, offering a holistic, fully integrated platform that streamlines patient interactions from pre-care to post-care to payment. By leveraging coordinated communication, we bridge the gap between patient and staff experiences, enhancing satisfaction, improving outcomes, and fostering lasting patient loyalty. Recognized for our innovation and excellence, RevSpring earned Best in KLAS for Patient Financial Engagement in 2025, Best in KLAS for Patient Communications in 2024, and was rated #1 for Most New Capabilities in Patient Engagement by KLAS in 2023.