Enhancing Contact Center Solutions for Healthcare Providers

BluIP and NICE have developed a robust and thriving relationship centered around advancing unified communications and contact center solutions for the healthcare industry and many others. BluIP, renowned for its FCC-licensed Tier 1 cloud-based telephony and contact center expertise, was instrumental in helping the Arkansas Foundation for Medical Care (AFMC) meet and exceed its unified communication needs. By leveraging BluIP's scalable and flexible solutions, AFMC has significantly improved operational efficiency and customer service. NICE, in collaboration with BluIP, transformed AFMC’s contact center performance and customer satisfaction through innovative technologies and strategic partnerships.