AI-Powered Transformation in Patient Access Centers

AI-Powered Transformation in Patient Access Centers

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Tuesday, March 4th 1:10pm - 1:30pm AI Pavilion In this session, CallMiner experts will explore how AI-driven insights can: • Reduce after-call work and improve operational efficiency • Uncover risks, trends, and opportunities in real-time • Empower teams with intuitive, governance-focused AI tools
CallMiner128CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. CallMiner captures and analyzes 100% of omnichannel customer interactions, delivering deep intelligence to optimize processes, enhance agent performance, and automate workflows and conversations at scale. With advanced AI and industry-leading analytics, CallMiner helps organizations transform customer insights into operational efficiency, cost reductions, and faster, data-driven business decisions. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.