AI-Powered Transformation in Patient Access Centers

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Tuesday, March 4th 1:10pm - 1:30pm AI Pavilion In this session, CallMiner experts will explore how AI-driven insights can: • Reduce after-call work and improve operational efficiency • Uncover risks, trends, and opportunities in real-time • Empower teams with intuitive, governance-focused AI tools

CallMiner128CallMiner is the global leader in customer experience (CX) automation, powered by deep conversation intelligence. Leveraging AI agents and human expertise, CallMiner delivers smarter, more efficient interactions that transform CX and reduce operational costs. Advanced AI and industry-leading analytics turn every conversation into actionable intelligence, driving process optimization, performance gains, customer engagement, and enterprise-wide automation. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.