From Hype to Health Outcomes: How Pre-Built Agentic Applications Are Transforming Healthcare Operations
Information
Join Gary Fingerhut, EVP, Pre-Built Agentic Industry Solutions at Kore.ai, for a pragmatic discussion on where AI is delivering real value in healthcare today—and where it is headed next.
Healthcare organizations are facing sustained staffing shortages, rising operating costs, and increasing pressure to improve patient access and experience, all while maintaining strict HIPAA compliance. This session cuts through the hype to show how pre-built, pre-integrated, rapidly deployed agentic applications are being used at scale by the world’s largest healthcare providers and payers to drive measurable outcomes across patient access, clinical operations, and revenue cycle management.
With more than 200 enterprise deployments and recognition as a Gartner Magic Quadrant Leader, Kore.ai has proven what works in production—not pilots.
Attendees will learn how healthcare organizations are achieving results with agentic applications across key operational domains, including:
Patient Scheduling
Appointment booking, rescheduling, cancellations, and waitlist management—delivering up to 90% automation, reducing no-shows, and improving patient access.
Benefits & Eligibility
Coverage verification, copay estimation, and prior authorization status—driving 75% automation, fewer claim denials, and higher patient satisfaction.
Prescription Support
Refill requests, pharmacy transfers, and medication inquiries—achieving 80% automation, improved medication adherence, and increased pharmacist productivity.
Billing & Financial Inquiries
Statements, payment plans, and financial assistance—enabling 70% automation, faster collections, and reduced bad debt.
Care Navigation
Provider search, facility information, and service-line routing—delivering 85% automation and improved patient acquisition.
This session is designed for healthcare leaders who want concrete examples, deployment realities, and operational impact—not theoretical AI discussions.
