Como Familia: Driving Better Patient Outcomes with Conversation Intelligence

Como Familia: Driving Better Patient Outcomes with Conversation Intelligence

Tuesday, March 10, 2026 1:40 PM to 2:00 PM · 20 min. (US/Pacific)
Artificial Intelligence Pavilion | Level 1 | The Park (Hall G) | Booth 10018
AI Pavilion
Artificial Intelligence in Healthcare

Information

At Gonzaba Medical Group, the commitment to the "Como Familia" promise means providing care that feels like family. In this informative session, explore how CallMiner empowers Gonzaba to convert assumptions into actionable insights using AI and machine learning. By identifying the true needs of patients, Gonzaba can drive significant policy changes that can improve care quality and minimize risks.

Key Takeaways:

·       Uncovering Root Causes
Discover how conversational intelligence can pinpoint the underlying factors contributing to patient challenges, enabling Gonzaba to implement impactful policy changes that leads to better outcomes.

·       Structured Quality Programs
Learn how a comprehensive quality framework can optimize operations, reduce risk, and significantly boost patient satisfaction.

·       Proactive Churn Management
Gain insight into effective strategies for detecting and addressing patient churn before it adversely affects relationships and health outcomes.

Join this session to explore how data-driven insights enable Gonzaba Medical Group to achieve more with fewer resources, all while strengthening the bonds with our patients and enhancing their overall care experience.

Target Audience
AI ProfessionalChief Data OfficerInformation Management Professional
Level
Intermediate
Format
20-Minute Show Floor Session
Session #
AI08

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