Prepping Your Organization for Agentic AI

Agentic AI is moving healthcare beyond task-level automation toward systems that can reason, plan, and act across workflows—while remaining aligned with human oversight, safety, and regulatory requirements. This session offers a practical framework to help healthcare organizations prepare for agentic AI adoption with clarity, control, and measurable impact.

• Identify high-value use cases: prioritize agent opportunities for patients/residents (experience + access), caregivers (time savings + quality delivery), and back office (revenue cycle, HR, finance, ops)
• Data & knowledge foundation: clean/owned data, governed access, knowledge base (policies/SOPs), quality + lineage
• Infrastructure & security: identity/access, integration layer (EHR/ERP/HRIS), logging, monitoring, vendor/model strategy
• Workflows & human-in-the-loop: map processes, define agent boundaries, approvals/escalations, exception handling
• Culture & change management: training by role, adoption plan, champions, “trust-by-design” communication
• Governance & responsible AI: privacy/HIPAA, risk tiers, auditability, bias checks, incident response, COE operating model

By the end of the session, participants will have a clear, actionable view of what it takes to operationalize agentic AI in healthcare—safely, responsibly, and at scale.