Agentic RunOps: Autonomous Operations for Resilient Healthcare Systems with NeuGAIN

Healthcare IT environments are among the most complex in the world, generating thousands of alerts across EHRs, imaging platforms, hybrid clouds, and digital care services. Traditional reactive operations lead to alert fatigue, delayed incident resolution, and risks to clinical workflows.

Agentic RunOps introduces AI-powered digital coworkers that continuously monitor systems, detect risks, and autonomously execute corrective actions before issues impact patient care.

In this session, Amit Daga and Ryan Blackwell will demonstrate how NeuGAIN enables agent-driven operations through real-time observability, contextual intelligence, and automated remediation across hybrid healthcare environments.

Attendees will learn how to:

• Reduce operational alert noise and eliminate alert fatigue
• Detect and prevent disruptions to clinician workflows and patient care systems
• Accelerate incident detection, root cause analysis, and remediation
• Improve resilience of mission-critical systems like EHRs, imaging, and digital care platforms
• Deploy AI-powered digital coworkers for continuous monitoring and automated corrective action
• Establish a self-healing operational model that safeguards system stability, clinician experience, and patient care