Beyond Stage 7: Driving Meaningful Care Management Outcomes with Epic at Virtua Health

Health systems are increasingly challenged to operationalize population health strategies that deliver measurable results while managing costs and improving outcomes. This session highlights how HIMSS EMRAM Stage 7 achiever Virtua aligns technology, workflows, and analytics to advance population health initiatives and strengthen care management programs. Attendees will learn how Virtua leverages Epic's Healthy Planet application and reporting capabilities to power its Transitional Care Management program, achieving a 5.9% reduction in 30-day readmissions. Presenters will showcase how Virtua combines Epic's Cheers Campaigns and Canto mobile application to enable Community Health Workers in underserved areas to deliver targeted, personalized outreach at scale, closing care gaps and addressing social drivers of health. This approach has produced measurable decreases in systolic blood pressure and A1C levels while expanding impact without adding staff, demonstrating how strategic technology implementation can improve care outcomes and operational efficiency in value-based care environments.