Building an AIoT-Driven Smart Hospital: Insights from Taiwan

Healthcare systems worldwide face clinical complexity, workforce shortages, and fragmented digital infrastructures. The future hospital is not a collection of smart projects—it is a living, intelligent ecosystem. This session shares how China Medical University Hospital, Taiwan (CMUH) transformed isolated initiatives into an integrated AIoT-driven healthcare ecosystem under Superintendent Dr. Cho's leadership. Guided by the Digital Health Indicator framework, CMUH aligned governance, workflows, infrastructure, and data intelligence to achieve simultaneous HIMSS EMRAM, INFRAM, AMAM, and DIAM Stage 7 recognitions plus a DHI score of 400. Dr. Wei-Cheng Chen, Chief Secretary and digital transformation leader, will share measurable results: HiThings Tele-ICU reduced physician data collection time by 41.8% and nursing handoff time by 72%, contributing to reductions in antimicrobial-resistant infections (10%), ARDS mortality (23%), and overall ICU mortality. EiRBot AI care robots reduced nursing workload by 30% while laying foundations for agentic AI-assisted care. Remote hemodialysis monitoring saved 90 days of patient travel time annually, extending care beyond hospital boundaries. Attendees will learn practical strategies for building resilient ecosystems where humans, AI, and connected systems continuously improve care quality, efficiency, and outcomes.