Time Transparency: What Hospitals Can Learn from Domino's Pizza Tracker

From tracking a pizza from the oven to your doorstep to getting texted when it's your turn for a haircut, consumers have come to expect knowing precisely when something will occur. Unfortunately, this expectation is abandoned when it matters the most. Hospital rooms are expensive waiting rooms. Not knowing when to expect the doctors for rounds makes it nearly impossible to implement the best-practice of including nurses, patients, and families in the most important discussion of the day. When nurses and families are present for rounds, medical errors decrease, patient and nurse satisfaction increases, and hospitals run more efficiently.  In this session, Dr. Michael Pitt, a pediatric hospitalist and co-founder and CEO of Q-rounds, will share how hospitals can leverage Time Transparency to automate the inclusion of all stakeholders for daily rounds, in person or virtually. Additionally, Dr. Pitt will highlight how poor communication is the root cause of nearly all medical errors and patient complaints, and share cutting edge research his team has conducted with thousands of patients highlighting the seven types of jargon clinicians must learn to avoid.