The Future of Empathetic Care: How Digital Therapeutics Strengthen the Patient-Provider Bond in an Age of Personalization

This session is part of the Smart Health Transformation Forum and additional registration is required.

This session explores how Cedars-Sinai is deploying “blended intelligence” (BI) to strengthen empathy and connection in modern healthcare. Blended intelligence pairs the wisdom, judgment, and compassion of clinicians with the pattern-recognition and generative capabilities of AI. Dr. Spiegel will share real-world examples from Cedars-Sinai—including AI-supported mental health tools, clinical note-generation systems, and BI-enhanced workflows in transplant, urology, and other services. Rather than replacing the human touch, these technologies elevate it, creating more present, attentive interactions and more personalized, emotionally attuned care. Attendees will learn how BI can transform patient experience while meaningfully supporting care teams.