Deriving ROI from Applied Artificial Intelligence in the Revenue Cycle

Discover how Northwell Health Laboratories, a large regional organization that processes five million claims annually, unlocked significant financial and operational gains through the practical application of embedded AI in revenue cycle management (RCM). This session explores how AI-powered exception processing reduced billing errors, cut the time to correct claims by 50 percent, minimized denials, and increased net collections—delivering measurable Return on Investment (ROI) within months. Attendees will learn how Northwell automated labor-intensive tasks, empowered managers to focus on higher-value initiatives and leveraged real-time analytics for more intelligent workflow prioritization. Beyond the laboratory, this case study illustrates how AI-driven automation and data intelligence can be applied across other hospital departments to streamline complex processes, enhance productivity and support better financial outcomes. Join us to learn practical strategies and key lessons that hospital and healthcare system leaders can use to accelerate digital transformation, drive tangible ROI, and build a scalable foundation for future innovation across clinical and administrative settings.