Smart Medication Management: Bridging Technology with Patient Understanding

Health literacy is a social determinate of health and low health literacy is a persistent barrier to effective care and safety, especially at discharge. This session showcases how one healthcare system improved health and medication literacy through a patient-centered education tool integrated into its electronic healthcare record. Attendees will learn how personalized, multilingual and standardized medication calendars using plain language, pictograms and clinical indications can help improve patient comprehension of their medication regimens and discharge readiness. The session highlights implementation lessons, training strategies and equity-focused design approaches that can be adapted by any healthcare system seeking to improve medication adherence, meet patients where they are, ensure patient safety and reduce disparities. Attendees will leave with clear strategies for embedding technology to aid health literacy into medication reconciliation and discharge workflows.