Blog: Contact Center Automation in Healthcare

Blog: Contact Center Automation in Healthcare

Blog Post

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Conversational AI is the latest evolution in healthcare technology, offering a new way to engage with patients that will reduce wait times, improve positive outcomes, and help alleviate the burden on clinicians.
Link:
https://www.cognigy.com/blog/contact-center-automation-in-healthcare
NiCE Cognigy138NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents to redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.

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