Tell your patients - "to better serve you, you may now text or call our office."

Tell your patients - "to better serve you, you may now text or call our office."

Thursday, March 6, 2025 10:45 AM to 11:05 AM · 20 min. (US/Pacific)
Patient Engagement 365
Process Analysis and Redesign

Information

Tired of phone tag and long wait times for your patients? Captivated's Business Text and Chat platform offers a better solution. Give your patients the convenience of texting or calling, and even replicate your phone menu ("For scheduling, reply 1; for refills, reply 2," etc.) via text. By text-enabling your existing number, you can reduce your staff's phone time by up to 40%.


Captivated also streamlines patient intake by collecting forms before appointments, helping everyone stay on schedule. Join our CEO, Bryan Anderson, for a 20-minute session where he'll share insights on improving patient engagement with two-way texting. He'll also cover Secure Chat and Secure Video Chat, easily accessible via text without requiring patients to download any software.

Topic
User Experience, Usability, and User-Centered Design
Target Audience
IT ProfessionalManagement Engineering or Process Improvement ProfessionalVP of other IT/IS Department
Format
20-Minute Show Floor Session

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