AI-Powered Transformation in Patient Access Centers

Traditional patient access operations are burdened by inefficiencies, manual documentation, and fragmented insights, leading to slower resolutions and missed opportunities. By adopting conversation intelligence healthcare organizations can use AI to rapidly drive improvements while reducing overall effort by —automating call summaries, surfacing hidden trends, and streamlining data analysis without technical complexity. In this session, CallMiner experts will explore how AI-driven insights can:

• Reduce after-call work and improve operational efficiency


• Uncover risks, trends, and opportunities in real-time


• Empower teams with intuitive, governance-focused AI tools

Attendees will gain actionable strategies to enhance patient experience, optimize workflows, and drive smarter, data-backed decisions. Don't miss your opportunity to discover how to unlock the power of AI and conversation intelligence!